During this challenging time, we are working diligently to provide timely service to our customers.

We are continuing to process orders.
But COVID-19 has placed considerable pressure on our staffing levels and tracking numbers and other communications may be delayed..

As most of our staff is working from home, we are temporarily suspending telephone contact - please talk to us via E-mail - while it is taking more time than usual to reply we will get back to you.
Also please note that staffing at the various warehouses from which our products are shipped are significantly under staffed.
So shipping is taking longer. and UPS and Fedex delivery schedules have been stretched out due to a shortage of drivers.

So please be patient – we are responding to all communications as soon as humanly possible.
Please stay safe and follow CDC guidelines


Our Phone number is 201-775-4274
(9 AM - 9 PM Monday-Friday, Eastern Standard Time)
With all the phone calls we receive, emails get the quickest response time!

Our e-mail address for Product Questions, Order Questions, Order Issues, Shipping Issues, Exchanges or Returns is CustomerService@BikeMania.biz

Our e-mail address for Vendors, Distributors, Manufacturers, Wholesalers, Government, School or Agency Quotes/Bids, Bulk Purchase Bids/Discounts, Business proposals, etc is Info@BikeMania.biz  - this department does not have access to consumer orders.

Our Address*
PO BOX 726
Butler, NJ 07405

* Please note - this is NOT the address for returning items - NOR is it a store location.
To return an item, e-mail our Customer Service department for authorization and the the correct return address for your item..

Holiday Closings:
On these days, please send us an E-mail.
Please note that on these days we cannot guarantee an immediate response as we appreciate our employees and therefore have substantially lowered staffing patterns on holidays.

New Years Day
Memorial Day
July 4th
Labor Day
Rosh Hashanah
Yom Kippur
Thanksgiving Day
Christmas Day

Early Closings:
Passover (Eve before Day 1 & 2)
Yom Kippur (Eve before)
Rosh Hashanah (Eve before)